Kirks and Co Balloon Decor

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Kirks and Co Balloon Decor

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Terms and Conditions

 Below is a detailed terms and conditions document for balloon decoration and material setup for events. 


Terms and Conditions for Balloon Decor Setup Services

1. General Agreement

1.1. These Terms and Conditions constitute a legally binding agreement between the Client and Kirks and Co Balloon Decor and Events for balloon decor setup services.
1.2. By booking our services, the Client agrees to these terms in full.



2. Booking and Payment

2.1. A non-refundable deposit of 50% is required to secure the booking.
2.2. The remaining balance must be paid in full 24 hours prior to the event date.
2.3. Bookings are only confirmed once the deposit is received and a signed agreement is in place.
2.4. Last-minute bookings (less than 7 days prior to the event) may incur additional fees and are subject to availability.



3. Changes and Cancellations

3.1. Any changes to the order (design, quantity, or setup) must be requested at least  7 days  before the event. Additional charges may apply.
3.2. Cancellations must be made in writing. Deposits are non-refundable, but payments beyond the deposit may be refunded based on the notice period:

  • 50% refund for cancellations made 3 days prior to the event.
  • No refunds for cancellations made within 2 days of the event.
    3.3. The Company reserves the right to cancel the booking due to unforeseen circumstances, with a full refund provided.
  • For weather related circumstances, a credit can be provided per discussion of rescheduled date or 50% deposit will be given if event is cancelled. 



4. Setup and Delivery

4.1. The Client must provide access to the venue for setup at the agreed time. Delays in access may result in incomplete decor.
4.2. Setup includes installation of all agreed decor. The Client must approve the final setup before the Company leaves the venue.
4.3. Delivery and setup fees are included unless otherwise stated. 



5. Design and Customization

5.1. The Company will use its best efforts to match colors and designs as agreed but cannot guarantee exact matches due to variations in materials and lighting.
5.2. Any changes made during setup outside the original design plan will incur additional charges and the changes must be communicated and agreed upon. 



6. Balloon Longevity

6.1. Balloons are sensitive to temperature changes and sharp objects. The Company is not responsible for damages to the decor after setup is complete.
6.2. Helium balloons typically last 8-12 hours, and air-filled balloons can last 24 hours or longer depending on conditions.


6.3. Outdoor setups are at the Client’s risk. The Company is not liable for damages caused by weather or environmental factors. Additional fees can be incurred for weather 85 degrees and higher. 




7. Liability and Damages

7.1. The Company is not responsible for injuries, damages, or losses caused by the balloon decor after setup.
7.2. Any damage to the decor caused by the Client or their guests will be the Client's responsibility.
7.3. If the venue imposes restrictions or damages the decor, the Company is not liable for replacements or refunds.



8. Clean-Up and Disposal

8.1. The Client is responsible for disposal of balloons after the event unless teardown and disposal services are booked in advance.
8.2. Teardown services are available for an additional fee of $25 and must be arranged at the time of booking.



9. Environmental Responsibility

9.1. The Company disposes of balloon material for an additional fee. It is recommended that all balloons be disposed of properly.
9.2. Balloon releases are discouraged and will not be part of the service offering due to environmental impact.



10. Force Majeure

10.1. The Company is not liable for failure to perform services due to events beyond its control, including natural disasters, extreme weather, power outages, or other emergencies.



11. Governing Law

These Terms and Conditions are governed by the laws of Milwaukee, Wisconsin. Any disputes will be subject to these laws.



12. Acknowledgment

By booking our services, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.


Kirks and Co Balloon and Events
Contact: Aaliyah Kirk

Return and Refund Policy

Below is the refund and cancellation Policy


1.1. Weather-Dependent Cancellations

  • Balloon events are subject to weather conditions for safety reasons.
  • If an event is canceled due to unsafe weather, the Customer may choose between:
    • Rescheduling to a future date, subject to availability.
    • A 50% service fee.


2.2. Voluntary Customer Cancellations

  • Requests for refunds must be made in writing and submitted to Kirks and Co Balloon Decor and Events.
  • Refund eligibility is based on the notice period before the event:
    • 100% refund for cancellations made more than 14 days before the event.
    • 50% refund for cancellations made 5-7 days before the event.
    • No refund for cancellations made less than 48 hours before the event.
    • Weather Permitted concerns are 24 hours in advance. 


2.3. Non-Refundable Deposits


  • Deposits for private balloon events or services are non-refundable.



3. Changes to Bookings

3.1. Changes to bookings (e.g., number of participants, date changes) must be requested at least 7-14 days before the event. Approval is subject to availability and materials. 




5. Force Majeure

5.1. The Company is not liable for cancellations or interruptions caused by events beyond its control, including but not limited to:

  • Natural disasters
  • Government regulations
  • Pandemic-related restrictions
    5.2. In such cases, the Company will make reasonable efforts to reschedule the event or provide a partial refund at its discretion.




6. Contact Information

For cancellation or refund requests, please contact:

  • Email:  Kirksandcoevents@gmail.com
  • Phone: 414-418-7353


7. Acknowledgment

By booking a  service for the balloon event, the Customer acknowledges and agrees to this Refund and Cancellation Policy.

Feel free to let me know if you need help adapting this further!


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